Last Updated: February 24, 2026
Welcome to Woolnix.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website:
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you visit or purchase from our website, we may collect the following information:
A. Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Details (processed securely via payment gateway)
B. Technical Information
- IP Address
- Browser Type
- Device Information
- Cookies and Usage Data
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order updates and tracking details
- Improve our website and services
- Send promotional offers (only if you opt-in)
- Prevent fraud and unauthorized transactions
3. Payment Security
We do not store your debit/credit card details.
All payments are processed through secure third-party payment gateways using encrypted technology.
4. Cookies
We use cookies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Show relevant advertisements
You can disable cookies through your browser settings.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only with:
- Delivery partners (for shipping orders)
- Payment gateways (for processing payments)
- Legal authorities (if required by law)
6. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.
However, no method of transmission over the Internet is 100% secure.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of incorrect information
- Request deletion of your data
- Opt-out of marketing emails
To exercise these rights, contact us at:
📧 support@woolnix.com
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact:
Woolnix
Patna, Bihar – 800011
India
📧 support@woolnix.com